Privacy Policy
At Credas Financial Services, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our mortgage and insurance services or visit our website.
- Information We Collect
We collect personal data from you when you:
- Apply for mortgage or insurance services
- Interact with our website or customer service team
- Subscribe to our newsletters or marketing materials
- Fill out forms or request information
The types of personal data we collect may include:
- Contact Information: Name, email address, phone number, mailing address
- Financial Information: Income, credit history, mortgage or insurance details
- Identification Data: National insurance number, passport, or ID information
- Technical Data: IP address, browser type, and usage data from your interactions with our website.
- How We Use Your Information
We use the personal data we collect for the following purposes:
- To provide and manage our mortgage and insurance services
- To process applications, payments, and transactions
- To comply with legal and regulatory obligations
- To send updates, promotional offers, or newsletters, if you have opted in
- To improve our website and services by analysing user behaviour.
- Information Sharing and Disclosure
We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in delivering our services, such as:
- Financial Institutions: For processing mortgage and insurance applications
- IT Service Providers: For website hosting, email services, and data storage
- Legal and Regulatory Authorities: When required to comply with legal obligations
Any third parties with whom we share your information are obligated to protect it in accordance with this policy.
- Data Security
We implement strict security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. This includes secure servers, encryption, and regular security audits. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
- Your Data Protection Rights
Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:
- Access: You can request a copy of the personal data we hold about you.
- Rectification: You can request corrections to any inaccurate or incomplete data.
- Erasure: You have the right to request the deletion of your data in certain circumstances.
- Restriction of Processing: You can ask us to limit how we process your data.
- Data Portability: You can request a copy of your data in a machine-readable format for transfer to another service.
- Objection: You can object to how we use your data for direct marketing purposes.
To exercise any of these rights, please contact us at [email/contact details]. We will respond to your request within one month, in compliance with applicable regulations.
- Retention of Your Data
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once no longer needed, we will securely delete or anonymize your data.
- Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The most recent version will always be available on our website, and significant changes will be communicated directly to you where necessary.
If you have any questions or concerns about this Privacy Policy or our data protection practices,
please contact us at info@credasfinancial.co.uk/+44 7438 061450.